Supporting My Child

This section of the website is designed to help parents in their role of helping children to achieve their best. It can be easy to assume that by the time children have reached secondary school, there isn-t much parents can do to influence their success. But there is!

Before pupils come to Poltair School, parents, the pupils and the school sign a Home-School Agreement. This document sets out what we expect of each other. It is a statement of our shared responsibilities. We see it as a formal agreement that we will all work together for the benefit of every pupil.

When a pupil enters Year 7 at Poltair School your first concern will be for the safety and security of your child. That is also our concern.

You will already know about how much emphasis we place upon getting to know each young person individually. Parents can be reassured that pupil from a range of different schools and backgrounds bond together well in tutor groups, lessons and other groupings. New friendships are always quickly made and initial concerns usually disappear within the first few days. If you have concerns about this, however, please contact your child-s tutor or one of the Pastoral Support Managers in our Student Services Centre.

Family Information Service

This link will take you to a very useful website to help you access support for you and your family. There is a wide range of resources, links, information, advice and guidance to help you seek further help and support. Please contact the school if you would like further advice regarding a specific issue that you are unable to find the relevant support for, our team are highly skilled and can help to signpost services or offer support.

Young Carers

At Poltair School, we believe that all children and young people have the right to an education, regardless of what is happening at home.

When a young person looks after someone in their family who has a serious physical or mental illness, disability or substance misuse problem, he or she may need a little extra support to help him or her get the most out of school. Our Young Carers Policy says how we will help any pupil who helps to look after someone at home.

Our school:

  • Has an allocated member of staff with special responsibility for young carers and lets all new pupils know who they are and what they can do to help.
    • This is Mrs Stoneman our Family Support Worker
    • She is supported by Miss Owens, Assistant Head

  • Provides a tutor activity in KS3 and KS4 within the academic year to identify the challenges faced by Young Carers,
  • Look to identify students who need that additional support through a referral process within school, but also through communication with parents and external agencies
  • Is accessible to parents who have mobility and communication difficulties and involves them in parents' evenings - providing support when needed.
  • Will consider alternatives if a young carer is unable to attend out of school activities e.g. detention, sports coaching, concerts, due to their caring role

Works alongside Kernow Young Carers Service:

  • We can provide students access to the Kernow Young Carers Service.
  • Students have regular access to scheduled drop ins with Kernow Young Carers Service as well as an opportunity to access 1:1 support if, and when required
  • Works with Headstart Kernow and Kernow Young Carers to provide increased opportunities to access local and regional events where possible

Additional Support:

  • We can also put families in touch with other external support services.
  • Respects your right to privacy and will only share information about you and your family with people who need to know to help you.
  • Allows young carers to telephone home during breaks and lunchtimes through use of our Student Support Centre.
    • This is done by prior arrangement and with parental consent

  • Complies with the Disability Discrimination Act by offering disabled parents/carers support to get their children into school.

How Can I Support My Child At Poltair School?

Parents can support their children by...

  • Supporting our uniform expectations and making sure that your child comes to school properly dressed and fully equipped for the day ahead.
  • Ensuring that your child attends regularly and keeping us informed if for any reasons s/he is absent.
  • Avoiding taking family holidays during term time.
  • Talking to them about their work.
  • Taking an interest in their activities.
  • Encouraging a healthy lifestyle (balanced diet, plenty of water and regular exercise)
  • Providing your child with a quiet place in which to study and a table or desk at which to work
  • Ensuring that your child develops a routine when it comes to homework. The timings do not matter; the regular routine does. It makes sense for pupils not to go out until homework has been completed.
  • Encouraging your child to go on school visits or to get involved in out-of-hours learning (eg. Music, sport, art, clubs and societies, revision programmes)
  • Signing the pupil planner at the end of each week
  • Most importantly, giving praise and positive encouragement

You should encourage...

  • Young people to complete around 1-2 hours homework a night.
  • Your child to talk to you about their work. Ask them to explain their work to you. Research suggests that this is the most significant form of positive enforcement. It is the best revision exercise.

Domestic Abuse Support During COVID-19

For support with domestic abuse during COVID-19 please click the link below:


Reminder - Reporting Test Results

What to do if you incorrectly report a positive test result

The reporting of test results can be difficult at times, with the options of Positive and Negative so close together, especially on a phone! These things do happen and it is not an issue, but you must ensure that if there has been a mistake made with you reporting a positive instead of negative, you email
[email protected]
as soon as possible- this allows us to liaise with the relevant authorities to identify and then rectify the mistake swiftly.

We continue to appreciate your support with the testing at home to help support keeping our community safe.

Many thanks,

Miss Gemma Owens



Free Software For Children

Following our upgrade to Office 365 we can now offer all students free licenses to use the latest version of Microsoft Office at home, this includes Microsoft Office on a Mac, and also Microsoft Office on Android or iOS.

Office 365 At Poltair

Click the link above to download your copy now!